Our Process


We invite you to make an appointment with our expert Custom Design Jewellery team. Appointments can be made online, over the phone or in-store. Please be sure to bring your ideas and inspirations to include in this first step of the custom design process.


In this step we pull all the components together. Your favourite gemstones, your preferred precious metals, your individual style are all taken in to consideration working within your budget guidelines. Our experienced jewellers will help you visualise your dream jewellery design and work with you until your design is perfect.


Now the magic happens as our expert jewellers interpret your 2-dimensional design and manufacture your custom piece. Precious metals are shaped and polished. Settings are cut to cradle your gemstones. Dimensions are checked and re-checked to ensure your design is a perfect and comfortable fit.


When our jewellers are satisfied that your design has been crafted to perfection it is given a final polish and clean. Your custom piece is now nestled in secure packaging waiting for the moment you open the box to be dazzled. An heirloom crafted from the most precious materials on the planet. Jewellery custom designed by you – for you.